Work Experience

Marketing and Outreach Coordinator
City of Denton 
August 2019 – Present

  • Manage the City’s digital marketing and social media presence across multiple channels, curating content with a resident focus
  • Maintain editorial content calendar and manage digital content creation within the Public Affairs department and City-wide with departmental managers and directors
  • Oversee a team of departmental communicators to plan for, curate, and execute the creation of the monthly Citizen Connection Newsletter
  • Manage all marketing and communications for the Denton Public Library, coordinating with Library staff to create program, event and digital campaigns
  • Serve as secondary Public Information Officer, writing press releases and fostering media relations
  • Act as in-house communications and marketing aide for a multitude of City departments and act as lead communications liaison for the Library, Solid Waste and Recycling, Community Improvement Services, Customer Service and Dyno Dirt
  • Assist with City-wide graphic design requests and lead on graphic design projects such as the Citizen Connection, Denton Public Library Program Calendar, and the annual Utility Rates Brochure
  • Assist with the procurement of long-term vendor contracts with printers and mailing service providers

Communications Associate
Essilor of America
April 2019 – August 2019

  • Managed content creation for Essilor Pro’s social channels, created and executed an editorial calendar, and worked with internal and external designers to create content
  • Oversaw media relationships with top B2B eye care and eyewear magazines, podcasts, and influencers, including 20/20 Magazine, Eyecare Business, InvisionMag, and New Grad Optometry
  • Managed B2B print and digital advertising, creating concepts, directing designers, and working with internal brand stakeholders
  • Assisted with the development of Essilor Pro’s digital marketing brand strategy and voice
  • Directed the deployment of curated a brand across multiple digital channels, working with internal leaders and agencies 
  • Assisted with digital marketing agency relationships, guiding campaigns, managing spend, and adjusting based on ad results

Communications Specialist
KFC Global
August 2018 – April 2019

  • Partnered with executive stakeholders including the KFC Global CEO to create cohesive, compelling internal and external presentations
  • Supported the announcement of KFC’s global sustainability commitment by writing media holding statements and designing the KFC citizenship infographic
  • Assisted with coordinating relationships with agency partners to develop quarterly communications strategy planning
  • Acted as backup crisis communications point of contact for global KFC markets, assisting with writing media responses
  • Worked with internal stakeholders to write and design content for the new global media site
  • Nurtured internal brand love by crafting feel-good employee stories for internal communications, including the global newsletter and the Yum! internal news site
  • Scripted, filmed and edited internal video series shared locally and across global markets
  • Contributed to the 2019 brand communications plan by creating the editorial content calendar and writing key messaging guidelines 
  • Revamped the KFC Global LinkedIn page by testing content for audience engagement and creating a social strategy, organically increasing followers by 130%
  • Supported the launch of Annual Acts of Colonel-ness, KFC’s first global community service activation, and scripted and edited a recap video that led to KFC’s nomination as a finalist in PR News’ CSR Awards Volunteerism Category

Communications Coordinator
San Angelo Chamber of Commerce
February 2017 – August 2018

  • Modernized the biweekly newsletter by condensing content and focusing on engaging
    stories and compelling visuals and increased readership by 11%
  • Led the communications plan for all major events including the West Texas Legislative Summit
  • Strategically planned the editorial calendar for email and social campaigns
  • Worked with the media to tell local business stories and gain coverage for chamber events

Marketing Intern
San Angelo Chamber of Commerce
May 2017 – June 2018

  • Created the visual identity for the new “Discover San Angelo!” brand sales packet for the rebrand launch 
  • Crafted and optimized graphic advertisements for Facebook and Instagram
  • Designed and wrote magazine advertisements, the meetings planner guide and the tourism

Digital Marketing and Social Media Specialist
Jim Bass Cars and Trucks
April 2016 – February 2017

  • Designed weekly digital advertisements for Ford and Nissan vehicles 
  • Constructed and curated social content for Facebook, Twitter, Instagram and YouTube
  • Managed and improved user experience for the four company website

Education

M.A. in Professional and Technical Communication
GPA – 3.83

University of North Texas
2018 – 2019

B.A. in English, concentrating in Technical and Business Writing
Minor in Public Relations
GPA – 3.75
Graduated Magna Cum Laude with High Honors

Angelo State University
2014 – 2018

Skills

Operating Systems:
Windows, macOS, Android, iPhone

Office/Document Software:
Microsoft Word, PowerPoint, Excel, Publisher, Adobe Acrobat

Design/Creative Suites: 
Photoshop , InDesign , Illustrator, Flash, Lightroom

Video Editing: 
iMovie, Premiere, Windows Media Editor

Social Media:
Facebook, Twitter, Instagram, YouTube, LinkedIn, Snapchat, Pinterest

Social Media Tools:
Sprinklr, Sprout Social, Hootsuite

E-marketing:
Constant Contact, Mail Chimp and A/B Testing

Style-guide knowledge:
MLA and AP 

Coding:
HTML, CSS, XML, XSLT